Terms of Service

1. Introduction

Welcome to Printopia ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Printopia website, services, and products (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

2. Acceptance of Terms

These Terms constitute a legally binding agreement between you and Printopia regarding your use of the Services. By accessing or using the Services, you represent that you are at least 18 years old or the age of majority in your jurisdiction, whichever is greater, and have the legal capacity to enter into this agreement.

If you are accessing or using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case "you" or "your" shall refer to such entity.

3. Changes to Terms

We reserve the right to modify these Terms at any time in our sole discretion. If we make changes, we will provide notice by posting the updated Terms on our website and updating the "Last Updated" date at the top of these Terms.

Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using our Services.

4. Account Registration

To access certain features of our Services, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update this information to maintain its accuracy.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at our discretion, without notice, if we believe that you have violated these Terms or if your account has been compromised.

5. Services and Products

Printopia offers a variety of printing products and services as described on our website. We strive to provide accurate descriptions, pricing, and availability information for all our products and services, but we do not warrant that such information is error-free, complete, or current.

We reserve the right to modify, suspend, or discontinue any product or service at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of any product or service.

Custom orders and personalized products may be subject to additional terms and conditions, which will be communicated to you during the ordering process.

6. Orders and Payments

When placing an order through our Services, you agree to provide accurate and complete ordering and payment information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.

All payments are processed through secure payment gateways. By providing your payment information, you represent and warrant that you have the legal right to use the payment method you provide.

Prices for our products and services are subject to change without notice. We reserve the right to correct any pricing errors, even if we have already sent you a confirmation of your order.

Applicable taxes will be added to your order total based on the shipping address and tax regulations.

7. Shipping and Delivery

We ship products to the address you provide during the ordering process. You are responsible for providing accurate shipping information. We are not liable for any delays, losses, or damages that may occur during shipping or as a result of incorrect shipping information.

Delivery times are estimates only and are not guaranteed. Factors beyond our control, including but not limited to weather conditions, transportation delays, and customs clearance, may affect delivery times.

Risk of loss and title for products purchased from us pass to you upon delivery of the products to the carrier.

8. Returns and Refunds

We accept returns and provide refunds according to our Return Policy, which is incorporated by reference into these Terms. Custom orders, personalized products, and certain other items may not be eligible for return or refund unless they are defective or damaged.

To be eligible for a return or refund, you must contact us within [X] days of receiving your order and follow our return instructions. Products must be returned in their original condition, unused, and with all original packaging.

Refunds will be processed to the original payment method used for the purchase. Processing times for refunds may vary depending on your payment method and financial institution.

9. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are owned by Printopia, our licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms do not grant you any rights to use our intellectual property for any commercial purpose, nor do they grant you any rights to copy, modify, distribute, or otherwise exploit our intellectual property without our prior written consent.

You may use our Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as necessary for your personal, non-commercial use.

10. User Content

When you submit, upload, transmit, or display any content through our Services ("User Content"), you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in connection with providing and promoting our Services.

You represent and warrant that: (i) you own or control all rights in and to your User Content and have the right to grant the license granted above; and (ii) your User Content does not violate these Terms or any applicable law, regulation, or third-party right.

We reserve the right to remove any User Content that violates these Terms or that we find objectionable for any reason, in our sole discretion.

11. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Services for any unlawful purpose or in violation of any applicable law or regulation
• Uploading, transmitting, or distributing content that infringes on any intellectual property or other proprietary rights of any party
• Submitting content that is offensive, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy
• Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity
• Interfering with or disrupting the Services or servers or networks connected to the Services
• Attempting to gain unauthorized access to any portion of the Services or any other systems or networks connected to the Services
• Using any automated means, including but not limited to agents, robots, scripts, or spiders, to access, monitor, or copy any part of the Services
• Introducing any viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material to the Services

12. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any content available through the Services.

You acknowledge and agree that any reliance on the content available through the Services is at your own risk.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRINTOPIA AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
• ANY CONTENT OBTAINED FROM THE SERVICES
• UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE AMOUNT PAID BY YOU TO US FOR THE SERVICES, IF ANY, DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

14. Indemnification

You agree to defend, indemnify, and hold harmless Printopia and its directors, officers, employees, agents, partners, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Content, any use of the Services' content, services, and products other than as expressly authorized in these Terms.

15. Termination

We may terminate or suspend your access to all or part of the Services, including by terminating or suspending your account, immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.

17. Dispute Resolution

Any dispute arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in Mumbai, India, in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time.

The arbitration shall be conducted by a single arbitrator, who shall be appointed by mutual agreement of the parties. If the parties cannot agree on an arbitrator within thirty (30) days of the request for arbitration, the arbitrator shall be appointed by the appropriate court in Mumbai, India.

The decision of the arbitrator shall be final and binding on the parties, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

18. Contact Information

If you have any questions about these Terms, please contact us at: